Shipping Policy

Service approach - Straightforward reference: US customers receive free standard delivery from gocontigo; shipping to addresses outside the United States is not offered.

Taxes

Practical detail - Documented coverage: Applicable taxes are added and collected in accordance with the law governing the transaction.

Address corrections and cancellation

Service commitment - Current response: If a US address needs correction, notify us before dispatch. Cancellation remains possible before shipment only.

Processing and transportation estimates

Practical application - Responsive outcome: The fulfillment team normally needs 1-2 business days before dispatch; transportation then generally takes 4-6 business days.

Shipment tracking

Relevant standard - Operational summary: We provide a shipment-tracking number after carrier handoff. Carrier systems can require additional time before displaying movement.

Merchant identity and contact details

Policy detail - Concise direction: gocontigo provides customer support using the verified business information that follows.

Business name: gocontigo

Trade name: gocontigo

Email: support@gocontigotale.shop

Phone: 702-379-0045

Physical and return address: 117 Davis Pl, Clarkesville, Georgia, 30523, United States

Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).